Tenant Services

D + J: Giving tenants peace of mind

At D + J we like to ensure our tenants are pleased with our service and the property you rent from us, so from the moment you walk through our office door in Sun Street, Hitchin we will guide you through the rental process.

From property viewings all the way through to checking you in on the day you move into your new home our team are there to help you. We all live locally and know the area well so we can advise you on which houses or flats meet your criteria.

Members of TDS and ARLA

We are legally compliant and we ensure our landlords are too. Your deposits are protected in the government authorised Tenancy Deposit Protection Scheme. We are one of the only locally qualified lettings agencies being members of ARLA (to belong we have to take exams and pass!) and we take pride in our transparent communicat

As well as our team of Property Managers who look after our rented properties, we are technology led and we have a portal for reporting and monitoring progress of any maintenance work. You can be assured we use local registered and qualified contractors, many we have known for almost 10 years!

If you are new to renting there are some things you need to know. Your deposit is six weeks’ rent which is held for the period you rent the property and there are referencing criteria that you have to meet; we will talk you through this and all the documents you need to provide.

Our tenancy agreements, signed by you and the landlord, are always kept up-to-date to comply with government and industry changes and our inventories and inspections are detailed to protect both you and the landlord.