1. What precautions do I need to take when it is cold and freezes?

We recommend that you take the following actions when it is cold:

  • Maintain the central heating on a low or normal setting to maintain a constant temperature of between 12-15 degrees centrigrade.
  • During severe freezing temperatures locate and close the internal stop cock for all external taps and leave the external tap open.
  • Cover external taps (bubble wrap is recommended) to protect from severe frost. 
  • Ensure you are familiar with the location of the mains stop cock in case you need to turn the water off
2. How do I avoid damp and condensation?

To avoid damp/mildew in homes especially in winter months the following tips should help:

  • Always adequately ventilate rooms specially when there are many occupants during the festive holidays.
  • Ensure that doors are closed when using bathrooms and kitchens and any extractor fans are left connected and are properly used, even after usage.
  • To aid ventilation it is important to open windows to encourage an adequate flow of fresh air through the property to allow damp cold air a chance to escape from time to time.
  • Avoid hanging washing and wet clothes over radiators as they will also create large amounts of damp air.